FAQ

Frequently Asked Questions

Everything you need to know before you order.

Have a question that isn't answered here?
Contact us and we'll be happy to help.


🛒 Orders & Products

What does Next Object make?

We design and manufacture purpose-built storage cases and accessories for photographers, studios, and creative professionals.

Our products include memory card cases, camera battery cases, hard drive storage cases, and other customized photography accessories.

Are your products ready-made or made to order?

Most of our products are made to order, especially customized products.

This allows us to customize the product to your requirements and helps us maintain better quality control.

Can I request a custom product?

Yes.

If you need a storage case for a specific battery, memory card, hard drive, camera accessory, or a combination of items that isn't currently available on our website, contact us.

We'll let you know if we can design and manufacture it.


🎨 Customization

Can I add my name or studio name?

Yes. Many of our products can be customized with your:

  • Name
  • Studio name
  • Logo
  • Brand identity
  • Custom text

Customization availability depends on the product.

Can I add my logo?

Yes.

You can send us your logo, preferably as an SVG, PNG, or high-resolution image.

We'll prepare it for manufacturing and confirm the design before production when required.

Can I choose the colors?

Yes, wherever the product supports color customization.

Available colors may vary depending on the product and filament availability.

Can I request a completely different design?

Absolutely.

If you need something built specifically around your workflow or equipment, contact us with your requirements. Custom designs are evaluated individually.


📦 Product & Compatibility

Will my battery/memory card fit?

Our products are designed around the specified equipment and its dimensions.

However, equipment can sometimes have different revisions or third-party variations. If you're unsure about compatibility, contact us before ordering.

Are the cases waterproof?

Our products are designed primarily for organization and physical protection.

Unless a product is specifically advertised as waterproof or water-resistant, do not consider it waterproof.

Are the cases impact resistant?

Our cases are designed to be rugged and durable for normal photography and travel use.

However, they aren't intended to replace certified protective equipment or waterproof hard cases for extreme environments.

What material are your products made from?

We primarily manufacture our products using high-quality PLA and PETG materials, depending on the product and its intended use.


🚚 Shipping

Do you ship across India?

Yes. We ship across India.

How long does my order take to ship?

Because many products are made to order and customized, production time can vary depending on the product and order quantity.

Your estimated dispatch timeline will be communicated when required.

Do you provide tracking?

Yes. Once your order is shipped, you'll receive tracking information when available.

Do you offer bulk orders?

Yes!

We work with photographers, wedding photography studios, production teams, and businesses for bulk orders.

For larger quantities, contact us for a customized quotation.


💰 Pricing & Payments

Do you offer bulk discounts?

Yes.

Bulk pricing may be available depending on the quantity and customization requirements.

For studio or large-volume orders, contact us with the quantity you need.

Can I order a single customized piece?

Yes. Many of our products are available as individual pieces.

Some highly customized products may have minimum quantities depending on the complexity of production.

What payment methods do you accept?

We accept the payment methods available at checkout on our website.

For custom and bulk orders, payment terms will be communicated separately.


🔄 Returns & Issues

What if my product arrives damaged?

Please contact us as soon as possible with photographs/videos of the package and product.

We'll review the issue and help resolve it.

What if my equipment doesn't fit?

Please contact us before attempting to modify the product.

If the product was manufactured incorrectly according to the specifications provided, we'll work with you to resolve the issue.

Can I return a customized product?

Customized and made-to-order products may have different return eligibility from standard products because they are manufactured specifically for you.

Please check our Return & Refund Policy before ordering.


Still have questions?

We're happy to help.

Whether you're looking for a specific camera accessory, need a custom storage solution, or want to place a bulk order for your studio, reach out to us.

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One important suggestion

Since Next Object is targeting photographers and studios, I'd add a dedicated FAQ category:

For Photographers & Studios

Can I order cases for my entire team?
Yes. We offer bulk orders for photography studios and teams.

Can every case have a different name?
Yes, depending on the product. This is especially useful for studios with multiple photographers or team members.

Can you make a case around our specific camera/battery/card combination?
Yes. Contact us with the exact equipment and quantity, and we'll evaluate the design.

Do you offer studio/bulk pricing?
Yes. Larger quantities may qualify for special pricing.