Shipping policy

Shipping Policy

Last updated: August 2026

At Next Object, most of our products are made to order. We carefully manufacture, inspect, pack, and dispatch each order before handing it over to our shipping partner.

This Shipping Policy explains our production, dispatch, delivery, and shipping procedures.

1. Where We Ship

We currently ship across India.

Delivery availability may depend on the serviceability of the address provided at checkout.

At this time, international shipping may not be available for all products or locations.

2. Production & Processing Time

Many Next Object products are made to order, particularly customized products.

Your order first goes through our production process before it is dispatched.

Typical processing time:

Standard products: 1–3 business days

Customized products: 2–5 business days

Bulk/custom orders: Processing time will be communicated separately depending on quantity and customization requirements.

These are estimated timelines and may vary depending on order volume, product complexity, customization requirements, material availability, and other operational circumstances.

Production time is separate from shipping/transit time.

3. Dispatch

Once your order has been manufactured and quality-checked, it will be packed and handed over to our shipping partner.

You will receive shipping/tracking information when available.

The tracking status may take some time to update after the shipment has been picked up by the courier.

4. Delivery Time

Delivery time depends on the destination and shipping carrier.

As a general estimate:

Destination Estimated Transit Time
Hyderabad / nearby areas 1–3 business days
Major Indian cities 2–5 business days
Other serviceable locations 3–7 business days
Remote areas 5–10 business days

These are estimates rather than guaranteed delivery dates.

Actual delivery times may vary due to courier operations, weather, holidays, regional restrictions, transportation disruptions, or other circumstances outside our reasonable control.

5. Shipping Charges

Applicable shipping charges will be displayed during checkout or communicated before payment for custom/bulk orders.

Shipping charges may vary based on:

  • Destination
  • Package size
  • Package weight
  • Shipping service selected
  • Order quantity

Any applicable free-shipping offer will be subject to the terms displayed at the time of purchase.

6. Tracking Your Order

Once your order has been dispatched, tracking details will be provided where available.

You can use the tracking information to monitor the shipment's progress.

If the tracking information does not update immediately after dispatch, please allow some time for the courier's system to register the shipment.

7. Delivery Address

Please make sure that your delivery address, phone number, PIN code, and other contact information are accurate before completing your order.

We are not responsible for delivery failures caused by:

  • Incorrect address
  • Incomplete address
  • Incorrect PIN code
  • Incorrect phone number
  • Recipient being unavailable
  • Refusal to accept the shipment

If a shipment is returned to us because of incorrect information or repeated failed delivery attempts, additional shipping charges may apply for reshipping the order.

For customized products, the original production may not need to be repeated if the product itself remains in usable condition.

8. Delayed Shipments

While we work with shipping partners to deliver orders as quickly as possible, courier delays can occasionally occur.

Delays may be caused by:

  • Weather
  • Transportation disruptions
  • Public holidays
  • High shipment volumes
  • Regional restrictions
  • Operational issues with the courier
  • Incorrect or incomplete delivery information
  • Events beyond our reasonable control

If your shipment appears significantly delayed, please contact us and we'll help investigate the shipment with the courier.

9. Lost Shipments

If your shipment appears to have been lost in transit, please contact us.

We may coordinate with the shipping carrier to investigate the shipment and determine the appropriate resolution.

Where a shipment is confirmed lost and a remedy is required, we will provide an appropriate resolution in accordance with our Return & Refund Policy and applicable Indian law.

10. Damaged Shipments

We carefully package our products before dispatch.

If your order arrives damaged, please contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Photos of the package
  • Photos of the product
  • Photos showing the damage
  • Video of the package/product where possible

Please retain the original packaging until the issue has been resolved, as the courier may require it for an investigation.

For eligible cases, we may provide a replacement, repair, refund, or another appropriate resolution.

11. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible after delivery.

We will investigate the issue and provide an appropriate resolution.

12. Bulk Orders

Bulk and studio orders may have different production and shipping timelines.

For larger orders, we will provide an estimated production and dispatch timeline before or during order confirmation.

Large orders may be shipped together or in multiple shipments depending on the order size and logistics requirements.

13. Customized Orders

Customized products may require additional production time because each product may need to be individually prepared, customized, and inspected.

Please allow the estimated customization/production time before counting the shipping transit period.

For example:

Production: 3 days
+
Courier transit: 3–5 days

Estimated total: 6–8 business days

14. Shipping During Sales & Peak Periods

During promotions, festivals, wedding seasons, product launches, or periods of unusually high demand, production and dispatch may take longer than the standard estimated timeframe.

If a significant delay is expected, we will communicate it where reasonably possible.

15. Contact Us

If you have questions about your shipment or delivery, please contact us:

Next Object
Email: hello@nextobject.in
Phone/WhatsApp: +91 9381592931
Business Address: Plot No 97, Road No 04, APSEB Colony, Omkaranagar, Hasthinapuram, Hyderabad, Telangana, India, 500079

Please include your order number whenever contacting us about an existing order.

Your order is made for you.

We take care to manufacture, inspect, package, and dispatch every Next Object order with the same attention to detail that goes into designing it.